:root{--ink:#0A0A0A;--d:#111111;--y:#FFE000;--y2:#E6CA00;--p:#FFE000;--bg:#F4F4F2;--line:#E5E7EB;--mut:#6B7280;--red:#B91C1C;--amb:#B45309;--grn:#047857}
*{box-sizing:border-box}body{margin:0;font:15px/1.55 system-ui,-apple-system,Segoe UI,Roboto,sans-serif;background:var(--bg);color:#111}h1,h2,h3{letter-spacing:-.01em}h1{font-weight:800}
a{color:var(--d)}button{font:inherit;cursor:pointer}
.topbar{background:var(--d);color:#fff;display:flex;align-items:center;gap:18px;padding:0 20px;height:54px;position:sticky;top:0;z-index:5}
.topbar .brand{font-weight:800;letter-spacing:.02em}.topbar .brand small{display:block;font-size:11px;font-weight:500;opacity:.75;line-height:1}
.topbar nav{display:flex;gap:4px;margin-left:12px;flex-wrap:wrap}.topbar nav a{color:#fff;text-decoration:none;padding:6px 10px;border-radius:8px;font-size:14px;opacity:.85}.topbar nav a.on,.topbar nav a:hover{background:rgba(255,255,255,.14);opacity:1}
.topbar .seat{margin-left:auto;font-size:13px;opacity:.85}.topbar .seat button{background:transparent;border:1px solid rgba(255,255,255,.4);color:#fff;border-radius:8px;padding:4px 10px;margin-left:8px}
main{max-width:1180px;margin:0 auto;padding:20px 16px}
h1{font-size:22px;margin:0 0 4px}h2{font-size:16px;margin:22px 0 8px}.sub{color:var(--mut);margin:0 0 16px}
.cards{display:grid;grid-template-columns:repeat(auto-fit,minmax(170px,1fr));gap:12px;margin:14px 0}
.kpi{background:#fff;border-radius:12px;padding:14px 16px;box-shadow:0 1px 2px rgba(0,0,0,.05)}.kpi b{display:block;font-size:26px;line-height:1.1}.kpi span{font-size:12px;color:var(--mut)}
.kpi.red b{color:var(--red)}.kpi.grn b{color:var(--grn)}
.panel{background:#fff;border-radius:12px;padding:16px;box-shadow:0 1px 2px rgba(0,0,0,.05);margin-bottom:16px}
table{width:100%;border-collapse:collapse;font-size:14px}th{text-align:left;font-size:12px;text-transform:uppercase;letter-spacing:.06em;color:var(--mut);padding:8px 8px;border-bottom:1px solid var(--line)}td{padding:9px 8px;border-bottom:1px solid var(--line);vertical-align:top}tr:last-child td{border-bottom:0}
td.num,th.num{text-align:right;font-variant-numeric:tabular-nums}
.pill{display:inline-block;border-radius:999px;padding:2px 9px;font-size:12px;font-weight:700}
.pill.red{background:#FEE2E2;color:var(--red)}.pill.amber{background:#FEF3C7;color:var(--amb)}.pill.green{background:#D1FAE5;color:var(--grn)}.pill.grey{background:#F3F4F6;color:#374151}
.pill.new{background:#DBEAFE;color:#1D4ED8}.pill.contacted{background:#FEF3C7;color:var(--amb)}.pill.booked{background:#D1FAE5;color:var(--grn)}.pill.lost,.pill.unreachable{background:#F3F4F6;color:#6B7280}.pill.reassigned{background:#EDE9FE;color:#6D28D9}
.bar{height:8px;background:#EEE;border-radius:999px;overflow:hidden;min-width:80px}.bar i{display:block;height:100%;background:var(--d)}
.btn{background:var(--y);color:#111;border:0;border-radius:9px;padding:8px 14px;font-weight:600}.btn.sec{background:#fff;color:#111;border:1px solid var(--d)}.btn.sm{padding:4px 10px;font-size:13px}.btn.danger{background:#fff;color:var(--red);border:1px solid #FCA5A5}.btn:disabled{opacity:.5;cursor:default}
.row{display:flex;gap:10px;align-items:center;flex-wrap:wrap}.row.end{justify-content:flex-end}
label{display:block;font-size:12px;font-weight:600;color:var(--mut);margin:10px 0 4px}input,select,textarea{width:100%;padding:9px 10px;border:1px solid #CBD5E1;border-radius:9px;font:inherit;background:#fff}
.grid2{display:grid;grid-template-columns:1fr 1fr;gap:0 16px}.grid3{display:grid;grid-template-columns:repeat(3,1fr);gap:0 16px}
.fine{font-size:12px;color:var(--mut)}.msg{font-size:13px;margin-top:8px}.msg.err{color:var(--red)}.msg.ok{color:var(--grn)}
.login{max-width:380px;margin:80px auto}.login h1{margin-bottom:2px}
.ev{font-size:13px;border-top:1px solid var(--line);padding:6px 0;color:#374151}.ev b{color:#111}
.filters{display:flex;gap:8px;flex-wrap:wrap;margin-bottom:12px}.filters select,.filters input{width:auto}
.drawer{position:fixed;top:0;right:0;width:min(560px,100%);height:100%;background:#fff;box-shadow:-6px 0 24px rgba(0,0,0,.12);padding:20px;overflow:auto;z-index:10}.drawer .x{float:right;background:transparent;border:0;font-size:22px}
.note{background:#FFFBEB;border:1px solid #FDE68A;border-radius:10px;padding:10px 12px;font-size:13px;color:#78350F}
@media (max-width:720px){.grid2,.grid3{grid-template-columns:1fr}.topbar{height:auto;padding:8px 12px;flex-wrap:wrap}.topbar .seat{width:100%;margin:4px 0 0}}
/* capacity board: the seven day strip and the calendar drawer */
.days{display:flex;gap:3px}.days .d{flex:1;min-width:30px;border-radius:6px;padding:3px 2px;text-align:center;font-size:10px;line-height:1.1;color:#374151;background:#F3F4F6}.days .d b{display:block;font-size:13px}.days .d.open{background:#D1FAE5;color:#065F46}.days .d.tight{background:#FEF3C7;color:#92400E}.days .d.full{background:#FEE2E2;color:#991B1B}.days .d.off{background:#E5E7EB;color:#6B7280}
.calgrid{display:grid;grid-template-columns:repeat(7,1fr);gap:8px;margin-top:10px}.calday{background:#F9FAFB;border-radius:10px;padding:8px}.caldayh{font-weight:700;font-size:13px;margin-bottom:6px;display:flex;justify-content:space-between;align-items:center}.cslot{border-radius:6px;padding:4px 6px;font-size:12px;margin-bottom:3px;display:flex;justify-content:space-between}.cslot.open{background:#D1FAE5;color:#065F46}.cslot.open:hover{outline:2px solid #065F46}.cslot.blocked{background:#E5E7EB;color:#6B7280;text-decoration:line-through}.cslot.booked{background:#DBEAFE;color:#1D4ED8}.cslot.past{background:#F3F4F6;color:#D1D5DB}.cslot small{font-size:10px;text-decoration:none}
@media (max-width:900px){.calgrid{grid-template-columns:repeat(2,1fr)}}
/* the board on a phone: cards instead of the wide table */
.boardcards{display:none}.bc .days{margin-top:6px}.actions{white-space:nowrap}.actions .btn+.btn{margin-left:4px}
@media (max-width:860px){.boardcards{display:block}#main>section.panel>table{display:none}#main>section.panel:has(>table:only-child){display:none}.cards{grid-template-columns:1fr 1fr}.filters{flex-wrap:wrap}.filters select{max-width:48%}}
/* role homes */
.lede{font-size:17px;line-height:1.5;margin:6px 0 10px}
.crumbs{font-size:13px;color:var(--mut);margin:0 0 6px}.crumbs a{color:inherit}
.grid2.wide{gap:16px}@media (max-width:820px){.grid2.wide{grid-template-columns:1fr}}
.trend{display:flex;gap:6px;align-items:flex-end;height:84px;padding-top:4px}.tcol{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:flex-end;gap:4px}.tbar{width:100%;max-width:38px;background:#E5E7EB;border-radius:4px 4px 0 0;position:relative;overflow:hidden}.tbar i{display:block;position:absolute;bottom:0;left:0;right:0;background:var(--grn)}.tcol span{font-size:10px;color:var(--mut)}
.report table{width:auto}.report p{margin:8px 0}
/* who am I */
.topbar .seat{display:flex;align-items:center;gap:10px}
.seatrole{font-size:11px;font-weight:800;letter-spacing:.06em;text-transform:uppercase;padding:3px 8px;border-radius:999px;background:rgba(255,255,255,.18)}
.seatrole.franchisee{background:#059669}.seatrole.master{background:#2563EB}.seatrole.office{background:#7C3AED}.seatrole.national{background:#B45309}
.seatwho{line-height:1.15}.seatwho small{display:block;font-size:11px;opacity:.75}
.whoami{display:flex;align-items:center;gap:12px;flex-wrap:wrap;background:#fff;border-left:5px solid #7C3AED;border-radius:12px;padding:10px 14px;margin:0 0 14px;box-shadow:0 1px 2px rgba(0,0,0,.05)}
.whoami.franchisee{border-left-color:#059669}.whoami.master{border-left-color:#2563EB}.whoami.national{border-left-color:#B45309}
.whoami .wrole{font-size:11px;font-weight:800;letter-spacing:.06em;text-transform:uppercase;color:#fff;background:#7C3AED;padding:3px 8px;border-radius:999px}
.whoami.franchisee .wrole{background:#059669}.whoami.master .wrole{background:#2563EB}.whoami.national .wrole{background:#B45309}
.whoami b{font-size:15px}.whoami .wscope{color:var(--mut);font-size:13px}.whoami .fine{flex-basis:100%;margin:0}

/* ---- role shell: one identity strip, colour per role, short nav, phone tabs ---- */
.topbar{gap:14px}.topbar .brand{color:#fff;text-decoration:none}
.topbar.role-franchisee{background:#064E3B}.topbar.role-master{background:#1E3A8A}.topbar.role-office{background:#3B1F7A}.topbar.role-national{background:#7C2D12}
.topnav a{font-size:14px;padding:7px 11px;border-radius:9px;opacity:.9}.topnav a.on{background:rgba(255,255,255,.18);opacity:1;font-weight:700}
.topbar .seat{gap:10px}.topbar .seat .seatrole{background:rgba(255,255,255,.22)}.topbar .seat button{padding:5px 10px}.topbar .seat .swap{border-color:rgba(255,255,255,.7)}
.seatrole.in-page{color:#fff}.seatrole.in-page.franchisee{background:#059669}.seatrole.in-page.master{background:#2563EB}.seatrole.in-page.office{background:#7C3AED}.seatrole.in-page.national{background:#B45309}
.tabs{display:none}
h2.tight{margin:0}.row.between{justify-content:space-between;align-items:center}
.loading{opacity:.6}.loading:after{content:'…'}
.empty{color:var(--mut);background:#F9FAFB;border:1px dashed var(--line);border-radius:10px;padding:14px;margin:8px 0}
.red{color:var(--red)}

/* Today strip */
.today{background:#fff;border-radius:14px;padding:14px 16px;margin:0 0 16px;box-shadow:0 1px 2px rgba(0,0,0,.05);border-left:6px solid var(--grn)}
.today.amber{border-left-color:var(--amb)}.today.red{border-left-color:var(--red)}
.today-head{display:flex;align-items:baseline;gap:10px;margin-bottom:8px}.today-head b{font-size:17px}
.eyebrow{font-size:11px;font-weight:800;letter-spacing:.08em;text-transform:uppercase;color:var(--mut)}
.today-list{list-style:none;margin:0;padding:0}.today-list li{display:flex;align-items:center;gap:10px;padding:8px 0;border-top:1px solid #F3F4F6}.today-list li span{flex:1}
.today-list li i{width:10px;height:10px;border-radius:50%;background:#9CA3AF;flex:none}.today-list li.red i{background:var(--red)}.today-list li.amber i{background:#D97706}.today-list li.green i{background:var(--grn)}
.today-list .btn.small{white-space:nowrap}

/* My week tiles */
.week7{display:grid;grid-template-columns:repeat(7,1fr);gap:8px;margin:10px 0 8px}
.day7{display:flex;flex-direction:column;align-items:center;justify-content:center;gap:2px;border-radius:12px;padding:12px 4px;text-decoration:none;color:#111;background:#F3F4F6;min-height:92px}
.day7 b{font-size:26px;line-height:1}.day7 .dn{font-size:12px;font-weight:700;text-transform:uppercase;letter-spacing:.04em;color:#374151}.day7 .ds,.day7 .db{font-size:11px;color:#4B5563}.day7 .db{font-weight:700;color:#1D4ED8}
.day7.open{background:#D1FAE5}.day7.open b{color:#065F46}.day7.tight{background:#FEF3C7}.day7.tight b{color:#92400E}.day7.full{background:#FEE2E2}.day7.full b{color:#991B1B}.day7.off{background:#E5E7EB}.day7.off b{color:#6B7280;font-size:16px}
.cards.four{grid-template-columns:repeat(4,1fr)}

/* lead cards */
.leadcards{display:grid;grid-template-columns:repeat(auto-fill,minmax(280px,1fr));gap:10px;margin-top:10px}
.leadcard{background:#fff;border:1px solid var(--line);border-radius:12px;padding:12px 14px;cursor:pointer}.leadcard.late{border-color:#FCA5A5;background:#FFF7F7}.leadcard b{font-size:15px}
.leadcards.phone{display:none}

@media (max-width:820px){
  .topnav{display:none}.topbar{height:auto;padding:10px 12px}.topbar .seat{width:auto;margin-left:auto}.topbar .seat .seatwho small{display:none}.topbar .seat button#logout{display:none}
  main{padding:14px 12px 84px}
  .tabs{display:flex;position:fixed;bottom:0;left:0;right:0;background:#fff;border-top:1px solid var(--line);z-index:6;padding:4px 0 max(6px,env(safe-area-inset-bottom))}
  .tabs a{flex:1;display:flex;flex-direction:column;align-items:center;gap:2px;font-size:11px;color:#6B7280;text-decoration:none;padding:6px 0}.tabs a i{font-style:normal;font-size:18px;line-height:1}
  .tabs.role-franchisee a.on{color:#059669}.tabs.role-master a.on{color:#2563EB}.tabs.role-office a.on{color:#7C3AED}.tabs.role-national a.on{color:#B45309}.tabs a.on{font-weight:700}
  .week7{grid-template-columns:repeat(4,1fr)}.cards.four{grid-template-columns:1fr 1fr}
  .leadcards.phone{display:grid;grid-template-columns:1fr}.panel.desk{display:none}
  .today-list li{flex-wrap:wrap}.today-list li .btn{margin-left:20px}
  h1{font-size:24px}
}

/* ---- Car Care brand: yellow #FFE000 on near black, the CAR·CARE plate as the mark ---- */
.btn:hover{background:var(--y2)}.btn.sec:hover{background:#F7F7F5}
.topbar,.topbar.role-franchisee,.topbar.role-master,.topbar.role-office,.topbar.role-national{background:var(--ink)}
.topbar{border-bottom:4px solid var(--y)}
.topbar.role-franchisee{border-bottom-color:#059669}.topbar.role-master{border-bottom-color:#2563EB}.topbar.role-office{border-bottom-color:var(--y)}.topbar.role-national{border-bottom-color:#D97706}
.topbar .brand{display:flex;align-items:center;gap:10px;font-weight:800}.topbar .brand img{height:30px;width:auto;display:block}.topbar .brand small{opacity:.7}
.topnav a.on{background:var(--y);color:#111}
.topbar .seat .seatrole{background:var(--y);color:#111}.topbar .seat button{border-color:rgba(255,255,255,.45)}.topbar .seat .swap{background:transparent;border-color:var(--y);color:var(--y)}
.tabs a.on,.tabs.role-franchisee a.on,.tabs.role-master a.on,.tabs.role-office a.on,.tabs.role-national a.on{color:#111}.tabs a.on i{background:var(--y);border-radius:8px;padding:2px 10px}
.pill.new{background:#FFF7B3;color:#6B5A00}
.kpi.grn b{color:var(--grn)}
.today{border-left-color:var(--y)}.today.red{border-left-color:var(--red)}.today.amber{border-left-color:var(--amb)}
.today-list .btn.small.sec{border-color:#111}
.day7.open{background:#FFF7B3}.day7.open b{color:#3F3400}.day7.open .ds{color:#6B5A00}
.days .d.open{background:#FFF7B3;color:#3F3400}
.cslot.open{background:#FFF7B3;color:#3F3400}
a{color:#111;text-decoration-color:var(--y2);text-decoration-thickness:2px}
.login{min-height:100vh;display:flex;align-items:center;justify-content:center;background:var(--ink);padding:20px}
.login .panel{width:min(420px,100%);padding:0;overflow:hidden}.login .brandband{background:var(--ink);padding:22px 24px 18px;text-align:center;border-bottom:5px solid var(--y)}.login .brandband img{width:220px;max-width:80%;display:inline-block}.login .brandband small{display:block;color:#fff;opacity:.75;font-size:12px;margin-top:8px;letter-spacing:.08em;text-transform:uppercase}
.login form{padding:20px 24px 8px}.login .fine{padding:0 24px 20px}
.bar i{background:var(--ink)}
.whoami .wrole,.seatrole.in-page{color:#111;background:var(--y)}

.today-head{justify-content:space-between;flex-wrap:wrap;gap:8px}.today-head>div{display:flex;flex-direction:column;gap:2px}
.today-head .key{display:flex;align-items:center;gap:4px;font-size:11px;color:var(--mut);white-space:nowrap}.today-head .key i{width:9px;height:9px;border-radius:50%;display:inline-block;margin:0 2px 0 8px;background:#9CA3AF}.today-head .key i.red{background:var(--red)}.today-head .key i.amber{background:#D97706}.today-head .key i.green{background:var(--grn)}

.explain{background:#fff;border-left:4px solid var(--y);border-radius:8px;padding:8px 12px;margin:0 0 12px;line-height:1.5}
.explain b{color:#111}

.moneybar{border-left:5px solid var(--grn)}.moneybar.bad{border-left-color:var(--red)}.moneybar .eyebrow{font-size:11px;font-weight:700;letter-spacing:.08em;text-transform:uppercase;color:var(--mut)}.moneybar .big{font-size:26px}.moneybar .verdict{text-align:right}.moneybar .verdict b{font-size:20px}.moneybar .bar{margin:8px 0 6px;height:8px}.moneybar .bar i{background:var(--y)}.moneybar.good .bar i{background:var(--grn)}

.chips{display:flex;flex-wrap:wrap;gap:6px;margin-top:8px}.chip{display:inline-block;padding:4px 9px;border-radius:999px;background:#F3F4F6;color:#111;font-size:13px;font-weight:600;text-decoration:none;border:1px solid #E5E7EB}.chip:hover{border-color:#111}.chip.bad{background:#FEE2E2;color:#991B1B;border-color:#FCA5A5}.chip.dup{text-decoration:underline dotted}.pcrow{padding:12px 16px;margin-bottom:8px}

/* back and menu: on every screen, every size */
.topbar .back{background:transparent;border:1px solid rgba(255,255,255,.45);color:#fff;border-radius:8px;padding:5px 10px;font-size:13px;cursor:pointer;white-space:nowrap}
.topbar .seat .menu{border-color:var(--y);color:#111;background:var(--y);font-weight:700}
.menulist{display:flex;flex-direction:column;gap:4px}.menulist a{display:flex;align-items:center;gap:12px;padding:12px 14px;border-radius:10px;color:#111;text-decoration:none;font-size:16px;border:1px solid var(--line)}
.menulist a i{font-style:normal;width:22px;text-align:center;font-size:18px}.menulist a.on{background:var(--y);border-color:var(--y);font-weight:700}
@media (max-width:820px){.topbar .seat button#logout{display:none}.topbar .seat .swap{display:none}.topbar .seat .seatwho{display:none}.topbar .back{order:-1}}

/* ---- shell, rebuilt 5 Nov 2026 after UAT: one brand row, one tab row that never wraps, one button height ---- */
.topbar{display:block;height:auto;padding:0;gap:0}
.topbar .bar1{display:flex;align-items:center;gap:14px;height:58px;padding:0 18px}
.topbar .back,.topbar .seat button{height:34px;padding:0 12px;border-radius:9px;font-size:13px;font-weight:600;line-height:1;margin:0;white-space:nowrap;display:inline-flex;align-items:center;gap:6px}
.topbar .back{background:transparent;border:1px solid rgba(255,255,255,.35);color:#fff}.topbar .back:hover{background:rgba(255,255,255,.1)}
.topbar .brand{display:flex;align-items:center;gap:10px}.topbar .brand img{height:32px}.topbar .brand small{font-size:12px;letter-spacing:.04em;text-transform:uppercase;opacity:.8}
.topbar .seat{margin-left:auto;display:flex;align-items:center;gap:8px;opacity:1;font-size:13px}
.topbar .seat .seatchip{display:inline-flex;align-items:center;gap:8px;height:34px;padding:0 12px 0 4px;border-radius:999px;background:rgba(255,255,255,.1);border:1px solid rgba(255,255,255,.18);white-space:nowrap}
.topbar .seat .seatchip .seatrole{height:26px;display:inline-flex;align-items:center;padding:0 10px;border-radius:999px;background:var(--y);color:#111;font-size:11px;letter-spacing:.06em}
.topbar .seat .seatchip .seatwho{font-weight:600;line-height:1}
.topbar .seat button{background:transparent;border:1px solid rgba(255,255,255,.35);color:#fff}.topbar .seat button:hover{background:rgba(255,255,255,.1)}
.topbar .seat .swap{border-color:var(--y);color:var(--y)}
.topbar .seat .menu{background:var(--y);border-color:var(--y);color:#111;font-weight:700}.topbar .seat .menu:hover{background:var(--y2)}
.topbar .topnav{display:flex;gap:2px;margin:0;padding:0 18px;height:44px;align-items:stretch;flex-wrap:nowrap;overflow-x:auto;scrollbar-width:none;border-top:1px solid rgba(255,255,255,.08);background:rgba(0,0,0,.18)}
.topbar .topnav::-webkit-scrollbar{display:none}
.topbar .topnav a{display:inline-flex;align-items:center;padding:0 14px;font-size:14px;color:#fff;opacity:.8;border-radius:0;border-bottom:3px solid transparent;white-space:nowrap;font-weight:500}
.topbar .topnav a:hover{opacity:1;background:rgba(255,255,255,.06)}
.topbar .topnav a.on,.topnav a.on{opacity:1;font-weight:700;background:transparent;color:#fff;border-bottom-color:var(--y)}
.topbar{border-bottom:0}
main{padding-top:22px}
/* Today: an aligned action column, one button size */
.today{padding:18px 20px}.today-head{margin-bottom:10px}.today-head b{font-size:20px;line-height:1.2}
.today-list li{display:grid;grid-template-columns:12px 1fr 170px;gap:14px;align-items:center;padding:11px 0}.today-list li span{font-size:15px}
.today-list .btn,.today-list .btn.small{height:36px;display:inline-flex;align-items:center;justify-content:center;padding:0 14px;font-size:14px;font-weight:600;width:100%;margin:0;border-radius:9px}
.btn.ghost,.today-list .btn.small.ghost{background:transparent;border:1px solid var(--line);color:var(--mut);font-weight:500}.btn.ghost:hover{background:#F7F7F5;color:#111}
@media (max-width:820px){
  .topbar .bar1{height:54px;padding:0 12px;gap:10px}.topbar .back .txt,.topbar .seat .menu .txt{display:none}.topbar .back,.topbar .seat .menu{width:38px;padding:0;justify-content:center}
  .topbar .brand small{display:none}.topbar .brand img{height:28px}
  .topbar .seat .seatchip{padding:0 10px 0 3px}.topbar .seat .seatchip .seatwho{display:none}.topbar .seat button#logout,.topbar .seat .swap{display:none}
  .topbar .topnav{display:none}
  .today-list li{grid-template-columns:12px 1fr;}.today-list li .btn{grid-column:2;margin:0;width:auto;justify-self:start;min-width:150px}
}